Policies

Return & Refund Policy

Hassle-free returns, always

Policy

7-Day Return Policy

We want you to love your purchase. If you're not completely satisfied, you may return eligible items within 7 days of delivery for a full refund or exchange.

Conditions for Returns

✓ Items must be unused and in original packaging

✓ Custom and personalized items cannot be returned

✓ Sale and discounted items are final sale

✓ Return shipping is the customer's responsibility

How to Initiate a Return

Contact us at hello@thesacredcode.com with your order number and reason for return. We'll provide return instructions within 24 hours.

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Need Help?

Our support team is available Monday–Saturday, 10 AM – 7 PM IST.

Refunds

Refunds are processed within 5–7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method. You will receive a confirmation email once your refund has been initiated.

Exchanges

If you received a damaged or incorrect item, we will arrange a free replacement. Please notify us within 48 hours of delivery with photographic evidence.